FAQs

View our frequently asked questions below. If you still can't find an answer please contact the Beauty Fort team.

REGISTER A FREE ACCOUNT

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How do I open an account and is it free of charge?

To open an account, simply click on wherever you see "Register a Free Account", create an account and submit registration.

As soon as your registration is checked and the necessary information is provided we will activate your account (usually within 1 working day).

Opening an account is completely free of charge.

We do not charge any administration, maintenance or closing fee.

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How can I be sure that your products are genuine?

We can guarantee that we only supply original products which are sourced from our European suppliers.

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Do your prices include VAT?

Prices displayed do NOT include VAT. We are a UK VAT registered company. VAT will be added during the checkout process, unless you have provided a non-UK European VAT number when registering.

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What are the minimum order values, delivery charges and delivery times?

Destination Minimum Order Value Delivery Charge Delivery Time
Mainland UK £150 FREE 3 working days
Channel Islands £300 £15
Free for orders over £500
3 - 4 working days
Isle of Wight £300 £15
Free for orders over £500
4 - 5 working days
Northern Ireland £300 £15
Free for orders over £500
3 working days
Scottish Highlands £300 £12
Free for orders over £500
3 - 4 working days
Scottish Islands £300 £15
Free for orders over £500
4 - 5 working days
Austria €400 €10
Free for orders over €600
3 - 5 working days
Belgium €400 €10
Free for orders over €600
3 - 5 working days
Denmark 3000 DKK 150 DKK
Free for orders over 5000 DKK
3 - 5 working days
Germany €400 €10
Free for orders over €600
3 - 5 working days
Ireland €300 €10
Free for orders over €500
2 - 4 working days
Italy €400 €20
Free for orders over €600
4 - 6 working days
Netherlands €400 €10
Free for orders over €600
3 - 5 working days
Spain €400 €20
Free for orders over €600
4 - 6 working days
Sweden 3000 SEK 200 SEK
Free for orders over 5000 SEK
3 - 5 working days

For any other areas, please contact us.

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What is the cost and delivery time for shipping Direct Dispatch orders?

Direct Dispatch orders will be delivered by a local tracked delivery service, within 5 working days in the UK and within 7 working days in Europe.

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Which payment methods do you accept?

You can pay by bank transfer or debit/credit card, which can be stored and automated for direct dispatch orders. Payments by PayPal are also accepted on request.

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Which European Countries do you deliver wholesale orders to?

The countries we currently supply on a wholesale basis are:
UK, Ireland, Germany, Netherlands, Belgium, Austria, Italy, Spain, Denmark and Sweden (Mainland only, this may not include island groups).

We can also supply Finland, Croatia, Czech Republic, Hungary, Latvia, Lithuania, Poland, Slovakia, Slovenia, Estonia, Luxembourg and Romania but please contact us directly for further information and how to register accordingly.

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Which European Countries can you deliver direct dispatch orders to?

We can deliver Direct Dispatch orders within:
UK, Ireland, Germany, Netherlands, Belgium, Austria, Italy, Spain, Denmark and Sweden (Mainland only, this may not include island groups).

Please contact us directly should you have specific requirements for direct dispatch orders outside the country in which you have registered.

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How many products do you stock?

We stock over 7,000 products, which can be seen in the catalogue when you login to your account.

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Do you supply testers?

We do not buy or supply testers or any merchandising material.

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Can I come and buy product or collect in person?

No, in order to provide a streamlined service, orders placed are paid for as part of the order process online.

We do NOT allow collection of orders in person.

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Does your online catalogue include images and can I purchase them?

Our catalogue includes thumbnail, miniature images.

High resolution images can be purchased individually or on a subscription basis.

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Are you able to provide in depth product descriptions for my listings?

No, product descriptions for end users are not provided.

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